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Eligible families may now apply for the Emergency Broadband Benefit program.  A household is eligible if one member of the household:
  • Qualifies for the Lifeline program.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year.
  • Received a Federal Pell Grant during the current award year.
  • Experienced a substantial loss of income since February 29, 2020, and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers.
  • Meets the eligibility criteria for a participating providers’ existing low-income or COVID-19 program.
The Emergency Broadband Benefit is limited to one monthly service discount of up to $50 per month towards broadband service and one device discount per eligible household of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-$50 toward the purchase price.

Beginning today, May 12, 2021, households may apply in three ways:
  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to to apply online and to find participating providers near you.
  3. Call (833) 511-0311 for a mail-in application, and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742
Program flyers and printable applications in both English and Spanish are available in the COVID -19 Documents section of the website.